Product updates, shipped weekly. Voice models, integrations, dashboards, compliance, and platform improvements — in chronological order.
June 10, 2026
Pricing tiers now include metered SMS allotments (1k/5k/custom) with transparent per-100-text overage rates. Added an interactive calculator on the pricing page that estimates total monthly cost including voice and SMS overage by tier.
June 3, 2026
Added end-to-end pages covering medical clinics, mental health, dental, pharmacy, restaurants, hotels, financial advisors, accounting, IT/MSP, recruiting, ecommerce, funeral homes, government, and more — each with a vertical-specific workflow, sample script, and SEO metadata.
May 27, 2026
FAQ questions are now individually deep-linkable. Share a URL like /#faq=how-does-voice-work and the relevant accordion opens and scrolls into view.
May 20, 2026
New audio pipeline trims end-to-end voice latency to under 500ms p50 across US carriers. Noticeable improvement on overlapping speech and barge-in detection.
May 13, 2026
Professional plans now include real-time bi-directional sync — agents read CRM context before calls and write call summaries, dispositions, and follow-up tasks back into the matching record.
May 6, 2026
Outbound campaigns now run against national DNC plus any uploaded internal suppression list before dialing. Audit logs capture each scrub decision for compliance review.
April 29, 2026
Texting agents handle two-way conversations, multi-day nurture sequences, and direct-to-calendar booking — included on Starter and above.
April 22, 2026
Upload 30 seconds of audio to clone a brand voice. Available on Professional and Enterprise plans with optional consent verification workflow.