Auto Repair Shops
AI Voice Agents for Auto Repair Shops
Your service writers are at the bay, not the phone. Your AI agent answers every call, books drop-offs, and follows up on declined work.
The agent's workflow
- 1
Agent answers the service line
- 2
Captures year, make, model, and mileage
- 3
Identifies symptoms and urgency
- 4
Books drop-off or tow appointment
- 5
Sends SMS with prep instructions
- 6
Creates RO record in your shop system
- 7
Follow-up call on declined repairs after 7 days
Common problems we hear from auto repair shops
- •Service writers can't answer the phone all day
- •Mid-day calls slip to competitors
- •Declined work never gets followed up
- •Tow / urgent calls need human triage
Sample call script
AgentHi, this is Ranger from [Shop] — what's going on with the vehicle?
CallerMy check engine light is on.
AgentGot it. What year, make, model?
Caller2019 Toyota RAV4.
AgentGot it. Any drivability issues — rough idle, hesitation?
CallerIt's rough at idle.
AgentLet's get it in for a diagnostic. I have tomorrow 8am or Thursday 10am.
What's included
CRM integration & data sync
Missed call recovery in <60s
Outbound follow-up cadences
Calendar booking + SMS confirmations
Compliance-aligned scripts & disclosures
Weekly ROI & call quality reporting