AI Voice Agents for Medical Clinics & Doctor's Offices

The agent's workflow

1. 1

   Answers inbound calls 24/7 with HIPAA-aware scripting

2. 2

   Identifies new vs established patient

3. 3

   Captures reason for visit and urgency

4. 4

   Books on the correct provider's schedule

5. 5

   Sends digital intake forms by SMS

6. 6

   Syncs to Athena, eClinicalWorks, NextGen, Epic, DrChrono

7. 7

   Reminder calls and texts 48h and 24h out

8. 8

   Refill and nurse-line triage routing

Common problems we hear from medical clinics & doctor's offices

• •Front desk overwhelmed at open and after lunch
• •Intake paperwork delays first appointments
• •No-shows leave provider time empty
• •Refill calls clog the nurse line
• •After-hours messages get lost

Sample call script

What's included