Mental Health & Therapy Practices
AI Voice Agents for Mental Health & Therapy Practices
Give every caller a calm, judgment-free first touch. Your AI agent runs intake, matches clients to the right clinician, and books the first session.
The agent's workflow
- 1
Warm, trauma-informed greeting 24/7
- 2
Immediate crisis triage with 988 / 911 escalation
- 3
Captures presenting concern, modality preference, and insurance
- 4
Matches clients to clinicians by specialty and availability
- 5
Books intake session and sends portal invite
- 6
Syncs to SimplePractice, TherapyNotes, Headway, Alma
- 7
Confirmations and gentle reminders before each session
- 8
Re-engagement for clients who lapse
Common problems we hear from mental health & therapy practices
- •Callers in distress reach voicemail
- •Solo clinicians can't answer mid-session
- •Insurance verification slows the first appointment
- •Match-making across clinicians is manual
- •No-shows are costly at therapy rates
Sample call script
AgentHi, thanks for reaching [Practice] — I'm here to help you get started. Are you in immediate crisis or looking to schedule?
CallerLooking to schedule.
AgentGlad you reached out. What brings you in?
CallerAnxiety and some sleep issues.
AgentThank you for sharing. We have a clinician who specializes in anxiety with openings Thursday at 5 or Friday at 11. Which works?
What's included
CRM integration & data sync
Missed call recovery in <60s
Outbound follow-up cadences
Calendar booking + SMS confirmations
Compliance-aligned scripts & disclosures
Weekly ROI & call quality reporting