Property Management
AI Voice Agents for Property Management
Lease faster, triage maintenance instantly, and stop losing renewals — across single-family, multifamily, and HOA portfolios.
The agent's workflow
- 1
Answers inbound calls 24/7 across the entire portfolio
- 2
Leasing: captures move-in date, bedrooms, pets, budget, and books a tour
- 3
Maintenance: triages emergency vs. routine, captures unit, issue, and access
- 4
Routes work orders to the correct vendor or in-house tech
- 5
Renewals: outbound 90/60/30 days out to confirm intent
- 6
Syncs to AppFolio, Buildium, Yardi, Rent Manager, or DoorLoop
- 7
SMS confirmations for tours, work orders, and renewal notices
- 8
Escalates true emergencies (flood, no heat, lockout) to on-call
- 9
Spanish + English coverage for resident services
Common problems we hear from property management
- •Leasing calls during showings go to voicemail
- •After-hours maintenance creates resident complaints
- •Renewal letters get ignored without a phone follow-up
- •PM teams burn out on tier-1 resident calls
- •Vendor dispatch is slow and inconsistent
- •Owner reporting is manual and late
Sample call script
AgentThanks for calling [Brand] Property Management — this is Avery. Are you calling about leasing, maintenance, or your existing lease?
CallerMaintenance — my dishwasher is leaking.
AgentSorry about that. What's the property address and unit number?
Caller1840 Pine Street, Unit 4B.
AgentGot it. Is water actively pooling or is it contained?
CallerContained for now.
AgentOkay, I'll dispatch a tech for tomorrow morning between 9 and 11 — you'll get a text confirmation now.
What's included
CRM integration & data sync
Missed call recovery in <60s
Outbound follow-up cadences
Calendar booking + SMS confirmations
Compliance-aligned scripts & disclosures
Weekly ROI & call quality reporting