AI Voice Agents for Property Management

The agent's workflow

1. 1

   Answers inbound calls 24/7 across the entire portfolio

2. 2

   Leasing: captures move-in date, bedrooms, pets, budget, and books a tour

3. 3

   Maintenance: triages emergency vs. routine, captures unit, issue, and access

4. 4

   Routes work orders to the correct vendor or in-house tech

5. 5

   Renewals: outbound 90/60/30 days out to confirm intent

6. 6

   Syncs to AppFolio, Buildium, Yardi, Rent Manager, or DoorLoop

7. 7

   SMS confirmations for tours, work orders, and renewal notices

8. 8

   Escalates true emergencies (flood, no heat, lockout) to on-call

9. 9

   Spanish + English coverage for resident services

Common problems we hear from property management

• •Leasing calls during showings go to voicemail
• •After-hours maintenance creates resident complaints
• •Renewal letters get ignored without a phone follow-up
• •PM teams burn out on tier-1 resident calls
• •Vendor dispatch is slow and inconsistent
• •Owner reporting is manual and late

Sample call script

What's included