Senior Care & Assisted Living
AI Voice Agents for Senior Care & Assisted Living
Keep families informed and tours filled, with a warm voice that respects your residents. Your AI agent handles inquiries, updates, and reminders 24/7.
The agent's workflow
- 1
Inbound family inquiry intake — needs assessment and tour booking
- 2
Captures care level, mobility, memory, payer (private, LTC insurance, Medicaid)
- 3
Books community tours with the right counselor
- 4
Routine family update calls and check-ins
- 5
Medication reminder outreach to in-home seniors
- 6
Caregiver shift confirmations
- 7
Syncs to PointClickCare, Eldermark, MatrixCare
Common problems we hear from senior care & assisted living
- •Tour scheduling is a top-of-funnel bottleneck
- •Families want updates more than staff can provide
- •In-home med reminders are inconsistent
- •Caregiver no-shows scramble coverage
- •After-hours family calls feel cold
Sample call script
AgentThanks for calling [Community] — this is Robin. Are you exploring care for yourself, a parent, or someone else?
CallerMy mom — she's been falling more often.
AgentI'm sorry to hear that. Is she currently at home, in the hospital, or somewhere else?
CallerAt home.
AgentGot it. Our senior care counselor can do a tour and assessment Wednesday at 1 or Friday at 10. Which works for your family?
What's included
CRM integration & data sync
Missed call recovery in <60s
Outbound follow-up cadences
Calendar booking + SMS confirmations
Compliance-aligned scripts & disclosures
Weekly ROI & call quality reporting