AI Voice Agents for Short-Term Rental Managers

The agent's workflow

1. 1

   Answers guest calls 24/7, identifies property and reservation

2. 2

   Sends check-in instructions and lock codes on demand

3. 3

   Lockout assistance with verification

4. 4

   Triages maintenance: noise, AC, plumbing, Wi-Fi

5. 5

   Escalates true emergencies to on-call manager

6. 6

   Syncs to Hospitable, Guesty, Hostaway, OwnerRez

7. 7

   Post-stay review nudge and rebook offers

Common problems we hear from short-term rental managers

• •Guests call at 11pm locked out
• •Maintenance calls scattered across properties
• •Owner-operators can't answer mid-dinner
• •Negative reviews from slow response times
• •Repeat guests aren't asked to rebook

Sample call script

What's included