AI Voice Agents for Towing & Roadside Assistance

The agent's workflow

1. 1

   Answers calls 24/7 — peak after midnight

2. 2

   Captures GPS location, vehicle make/model/condition

3. 3

   Identifies service: tow, lockout, jump, tire, fuel

4. 4

   Dispatches nearest available driver

5. 5

   Texts live ETA and driver name

6. 6

   Motor club (AAA, Agero, Allstate) intake formatting

7. 7

   Syncs to TowBook, Beacon Software, Ranger SST

Common problems we hear from towing & roadside assistance

• •Stranded callers hang up if you don't answer in 15 seconds
• •Drivers can't dispatch and drive at once
• •Motor club paperwork is rigid and error-prone
• •ETAs go uncommunicated
• •After-hours volume swamps small operators

Sample call script

What's included