Travel Agencies
AI Voice Agents for Travel Agencies
Be the agency that picks up at 2am when a flight cancels. Your AI agent qualifies new trips, sends itinerary updates, and triages disruptions.
The agent's workflow
- 1
Answers traveler calls 24/7 across time zones
- 2
Qualifies new trips by destination, dates, party size, budget
- 3
Sends itinerary updates and document requests
- 4
Triages disruptions and pages on-call advisor
- 5
Books consultation calls with the right advisor
- 6
Syncs to ClientBase, Tess, TravelJoy
- 7
Post-trip review and referral outreach
Common problems we hear from travel agencies
- •Disruption calls come in at all hours
- •Advisors can't be on the phone and on the road
- •Lead qualification consumes prime selling hours
- •Document chase delays bookings
- •Repeat clients drift between trips
Sample call script
AgentThanks for calling [Agency] — this is Wren. Are you traveling now, planning a trip, or a returning client?
CallerPlanning — anniversary trip to Italy next May.
AgentWonderful. How many travelers and roughly what budget per person?
CallerTwo of us, around $6,000 each.
AgentPerfect. Our Italy specialist has Wednesday at 11 or Friday at 4 for a planning call.
What's included
CRM integration & data sync
Missed call recovery in <60s
Outbound follow-up cadences
Calendar booking + SMS confirmations
Compliance-aligned scripts & disclosures
Weekly ROI & call quality reporting